FAQs

Browse our repository of frequently asked questions

General Information

How does CouponUploader work?

CouponUploader is a one stop shop for digital coupon distribution. You post your coupon through us and we send your coupon to 25+ popular coupon sites on the Internet. This kind of exposure helps drive customers to your website.

Do you offer a free trial?

CouponUploader offers a 14-day free trial. This allows you to try it out with no risk. We do require that you enter a credit card number to get started.

How much does it cost after the trial?

We have plans that start as low as $19 per month. View our plans page.

How many coupon codes can I post?

We offer a variety of subscription plans that differ based on the number of coupons you need to post. Your free trial functions just like a paid subscription plan so you are able to get a firm understanding of how CouponUploader works.

What is the commitment?

You pay monthly. If you decide to cancel your subscription plan, it will be canceled at the end of the subscription period that you chose and you won't be billed again.

Can I purchase a single coupon posting?

You do not have the option to purchase a single coupon posting. We only offer subscription plans with an assigned number of coupon slots. If you only to post a single coupon, you would select our smallest subscription plan. If you need to post an additional coupon but have already filled all of your coupon slots, then you will need to upgrade to the next available plan size.

Are you an affiliate network?

We are not an affiliate network.

My website runs an affiliate program. Can I use your service?

We do not allow affiliate programs with our service.

Can I post affiliate links on behalf of another company?

You may not post any affiliate links with our service.

What merchants are eligible to use CouponUploader?

We are only able to work with merchants whose primary geographical service area is the United States, Canada, the United Kingdom or Australia. We hope to expand to other countries over time.

Posting a Coupon

How do I post a coupon for free?

Just click the "Sign Up" link in the navigation and select a plan. We ask for a credit card to validate your account and allow for a seamless transition if you decide to keep your account active past 14 days (i.e. we won't have to take your coupon posting offline to wait for your credit card). If you decide to cancel before the free trial ends you will not be charged anything.

How many coupon sites does CouponUploader distribute my coupons to?

CouponUploader distributes coupons to 25+ of the most visited coupon sites on the Internet. We are always adding more coupon sites and sources of coupon seeker traffic to expand the audience for your coupon(s).

Can I pick the websites that my coupon will show up on?

No. The CouponUploader system automatically distributes your post to our coupon site partners.

How long does it take for my coupon to show up on coupon sites?

A new coupon will usually take 24 hours to appear on outside coupon sites. Also, when you edit your coupon, your changes will take about 24 hours to be reflected on coupon sites. Likewise, if you cancel or expire the coupon it will take about 24 hours to be removed from them.

I went to look on insert coupon site here and I don't see my coupon. Why is my coupon not on their site?

CouponUploader sends your coupon promptly to our coupon site partners. Sometimes, you don't see your coupon because the site in question has not yet updated their pages. Different coupon sites update with different frequencies and can show different results depending on the search terms used. In some cases, their search engine may not display your coupon on the search terms you would expect. Once we deliver the coupon, the frequency with which it is shown is controlled by the partner entirely, not by CouponUploader.

What if my coupon is ongoing, or never expires?

You simply do not set an expiration date when creating the coupon in our system.

How many coupons can I post?

We offer a variety of subscription plans that differ based on the number of coupons you need to post. Your free trial functions just like a paid subscription plan so you are able to get a firm understanding of how CouponUploader works. To view the plan you selected and designated coupon slots, click "Account" from the navigation after logging in to your dashboard. There you will see your subscription plan type, total coupon slots, and subscription cost.

Why couldn't I just post to all these free coupon sites myself?

You could, and you are more than welcome to! We created CouponUploader to make this process more efficient, effective and delightful.

Is CouponUploader planning on supporting any more coupon sites?

Yes, we are planning on adding many more coupon sites. The goal is for you to manage all of your digital coupon promotions through CouponUploader instead of creating/managing dozens of accounts across all of the coupon sites. If you have a favorite coupon site you would like us to include, please contact us and let us know!

Managing Coupons

How do I clear a coupon slot?

To clear a slot, go to the Manage page in the dashboard and then click the "Clear Slot" link for that coupon. You can always click the "Reuse" link in the expired coupons section to re-post the coupon if you'd like, provided you have a coupon slot available.

What happens when I clear a coupon slot?

When you clear a slot, the coupon is removed from any coupon sites (within 24 hours). You can always add the coupon at a later date because we save all of your account content for future use. Reporting data will not be erased.

Can I edit coupon code details?

You may edit code details but when you submit the changes your coupon will be placed under review as if it had been newly created.

I only need to post one more coupon code, but all my coupon slots are full. Do I have to upgrade?

If you need to post an additional coupon but have already filled all of your coupon slots, then you will need to upgrade to the next available plan size. You may upgrade from the "Account" page in your dashboard. If you're not interested in upgrading, you can clear one of your coupon slots to make that coupon slot available. Once you have an available coupon slot, you will be able to post your new coupon code.

What types of coupon codes can I post?

You may post nearly any type of coupon code, such as percent off, fixed amount off and so on. The most important requirement is that you have a coupon code.

What is a coupon slot?

Coupon slots represent the number of coupons you can have live on our partner coupon sites at any given time via CouponUploader. For example, if you are on a CouponUploader plan with 3 coupon slots, you can post 3 coupon codes today and replace them with 3 different coupon codes tomorrow without needing any more slots. You can freely swap coupons in and out of these slots by clearing slots as needed. If you need additional coupon slots just select a higher plan on the Plans page.

Does an expired coupon open a coupon slot?

No, a coupon that expires will not automatically open up a new coupon slot.

Why don't you have more coupon categories? What if I can't find a category that works for my industry?

You may choose up to two categories that best fit your coupon - primary and secondary. The categories you select are not as important as the strength of your coupon promotion.

Account

Does my monthly subscription to CouponUploader renew by a certain number of days or by calendar month?

Monthly subscriptions renew every calendar month after sign up date. For example, if you signed up on April 3rd, your next billing cycle will start on May 3rd.

How can I cancel my CouponUploader account? Can I cancel at any time?

You can cancel at any time from inside your account, no questions asked. If you wish to cancel online, click on "Account" from the navigation in the dashboard and then click on the cancellation link. Your account will be canceled effective on your next billing date. Although your subscription will have ended we allow access to the account for a period at our discretion.

If I cancel during my free trial, will I be billed?

You will not be billed if you cancel during your free trial. To avoid billing, make sure you cancel prior to your billing date. You can cancel at anytime from inside your account on the Account page. Click on "Account" from the upper right hand navigation and click on the cancellation link.

Why do you need my credit card for a free trial?

Although it is a free trial to any of our subscription plans, you are charged for that plan at the end of your trial period. This is to ensure a seamless transition into your subscription and avoids any disruption of your coupon code posts. During the trial you can cancel at anytime prior to being billed.

What happens to my coupons if I downgrade to a cheaper plan?

Once the term of your current plan ends, your oldest coupons (over the allowed count) will be removed from coupon sites.

How do I change my credit card on file?

Go to the Account page in your dashboard. You will see a link to update billing information. Enter your new credit card information and submit. Any future charges your account incurs will be billed to the new card number.

Why was my account deactivated?

You are sent a deactivation email explaining the reasons why your account has been deactivated. If you feel like none of those reasons are applicable please feel free to contact us and we can further explain.

Am I eligible for a refund?

If you're not completely happy with our service, contact us and we will do our best to make it right.

How do I know when I will be billed?

Your exact billing date and time is listed for you in your account at anytime for you to reference. When logged in, Click on "Account" from the upper right hand navigation. There you will see your exact billing date and time as well as other important subscription information.

Can I just use the service for a single month?

Absolutely. All of our subscriptions are set up to automatically renew at the end of each billing term. If you only want one month then you would cancel your subscription before the end of the month.

If I cancel during my trial, will I be billed?

If you are on a trial, you will not be billed if you cancel prior to being billed. Your exact billing date and time is listed for you in your account at anytime for you to reference. When logged in, click on "Account" from the navigation.

If I cancel in the middle of my billing cycle, will I receive a partial refund?

No. When you are charged, you are paid through your billing term. Essentially you pre-pay for the month ahead. If you are on a paid plan and you cancel your subscription, your account will move to inactive on your next billing date.

I don't want to deactivate my account, but I just don't want to pay next month.

You can cancel your subscription at anytime during your billing term. Your account will move to inactive on your next billing date. To cancel your subscription, click on "Account" from the navigation when logged in and locate the cancellation link.

Will my coupons remain active after canceling my subscription?

Your coupons will remain active until the end of your plan term. After that, your status will be marked as inactive and coupon codes potentially removed from coupon sites.